"This paper describes the current New Zealand practice of Post Occupancy Evaluation which is used routinely by several leading organisations to achieve buildings which are responsive to people. Growing diversities in ways of life and ongoing changes in technology, law and management demand good communication between people using buildings and those providing them. Opinions about built environments are recorded during touring walkthrough interviews of selected focus groups. The spatial experience of the walkthrough interviews provide participants with stimulus to respond with comments about strengths and weaknesses of their building. This paper describes the Post Occupancy Evaluation process used for banks, police stations, petrol stations, schools, offices, medical facilities and other buildings. The process is designed to record a wide variety of values and meanings including detailed, global, functional or aesthetic in nature. One common type of issue is buildings' provision of appropriate conditions for person to person interaction. An example of this is issues relating to customers' aural privacy at police station and bank counters while maintaining eye contact and close proximity to adjacent staff. Similar relationships for confidentiality and supervision are sought in examination suites of army hospitals. The process is designed to facilitate a "partnership" of design professionals with individual building users. In this way, they can develop ways of appropriately relating environmental features to evolving values and ways of life. Central to this approach is the thesis that sharing information between people with interests in subject buildings enables more efficient distribution of resources and evolution of buildings towards ideal environments."