Moving into a new dwelling involves a learning phase of interacting with the fabric and systems provided that determines the emergence of home use habits and patterns. The introduction of increasingly complex mechanical & electrical systems into residential buildings inevitably creates a new set of challenges for home users and governing bodies. To stay in control of the internal environment users need new skills and understanding that go beyond the tacit knowledge built up over a long time of experiences in previous accommodation. Variations between adopted habits and patterns are a major factor behind a 3 times difference in energy performance observed between exactly the same houses. Such differences are matters of concern given the high expectations towards energy use reduction in housing across the EU. Good home use would achieve comfort while minimizing energy consumption. In the longer term it would need to include proper maintenance and capacity building to cope with unexpected circumstances. There is an urgent need to better understand the learning stage of home use. Home use learning is predominantly seen by the industry as an individual linear process with a clear objective: to close the gap between the user’s understanding and the design intention. Pitfalls and inefficiencies of such model are identified as a result of two case-study in-depth post occupancy evaluations of residential developments in Leeds, UK. The authors see collective home use learning as a dynamic group process with a strong potential to avoid the identified pitfalls of the individual linear learning model, and result in better home use and more resilient communities. Building performance evaluation (BPE) currently does not address the type and quality of collective learning processes happening within a community in relation to occupants using their new homes. A Social Learning Tool (SLT) is proposed to extend BPE methodology and provide a framework to help researchers better understand the nature and degree of home user collective learning and community involvement which can in turn enhance the user learning process through feedback. The SL model proposed looks at the actual phase of home use learning (early occupancy and occupancy) but also considers the earlier stage when a group is first established and its ethos, identity and governance are defined. Research questions and methods deployed as a part of SLT are presented. Further development of the SL tool should result in building up guidelines and reference checklist to enhance the collective home use learning process in any community. A first partial application of the tool to six case study dwellings within a low carbon development in Leeds allowed identification of barriers and opportunities of collective learning. The presented scope of analysis covers the role that social media and other web based means of communication play in the collective learning process.