Filters: Author is Jos J.A.M. Smeets  [Clear All Filters]
2004
Dogge, P.J.C, and Jos J. A. M. Smeets. "In Search of Customer Loyalty. a Research on the Relation Between Tenants' Satisfaction and Commitment." Journal of Applied Psychology [Special Issue 18th IAPS Conference] 6, no. 3-4 (2004): 111-120.
Dogge, P. J. C., and Jos J. A. M. Smeets. "In Search of Customer Loyalty - a Research on the Relation Between Tenants Satisfaction and Behaviour." In Evaluation in Progress - Strategies for Environmental Research and Implementation (IAPS 18 Conference Proceedings on CD-Rom). IAPS. Vienna, Austria: √Ėsterreichischer Kunst- und Kulturverlag, 2004.
2000
Smeets, Jos J. A. M.. "The Residential Situation as a Multi - Dimensional Product. a Chance for Housing Managers for Competitive Advantage." In Metropolis 2000 - Which Perspectives? Cities, Social Life and Sustainable Development: IAPS 16 Conference Proceedings on CD-Rom. IAPS. Paris, France, 2000.
1998
Smeets, Jos J. A. M., and Patrick Dogge. "Housing Challenge: Managing Tenants' Appreciation." In Shifting Balances - Changing Roles in Policy, Research and Design: Proceedings of the 15th International Association for People-Environment Studies Conference. IAPS. Eindhoven, Netherlands: Eindhoven University of Technology, 1998.
Smeets, Jos J. A. M., and P. Dogge. "Housing Challenge: Managing Tenant's Appreciation." In Shifting Balances: Changing Roles in Policy, Research and Design (IAPS 15 Book of Abstracts), 62. IAPS. Eindhoven, Netherlands: Eindhoven University of Technology, 1998.
Dogge, P, and Jos J. A. M. Smeets. "Housing Services, Tenant's Appreciation and Service Management." In Shifting Balances: Changing Roles in Policy, Research and Design (IAPS 15 Book of Abstracts), 16. IAPS. Eindhoven, Netherlands: Eindhoven University of Technology, 1998.
Teklenburg, J., J. van Andel, Jos J. A. M. Smeets, and A. Seidel. "On the Strategic Design of Buildings." In Shifting Balances: Changing Roles in Policy, Research and Design (IAPS 15 Book of Abstracts). IAPS. Eindhoven, Netherlands: Eindhoven University of Technology, 1998.